Allocadia is currently experiencing an issue sending outgoing emails for Registration and Password Resets for all customers on the EU1 server. Right now, new user registrations or requests for a password reset link (from eu1.allocadia.com/resetpassword) will not result in an email.
Please be advised that our engineering team is actively investigating and we hope to have the issue resolved as soon as possible.
We apologize for the inconvenience and thank you for your patience. Please contact Support with any questions or concerns.