Understanding GoodData & Internet Security Settings

 Invest.png


 Persona-ArticleFor.pngPersona-IT.pngPersona-Marketer.pngPersona-MarketingOps.png

Allocadia uses GoodData, an embedded BI (Business Intelligence) tool to display the Dashboards and Reports seen on the Analytics tab. When accessing Analytics, some browsers have security settings that may prompt you to log into GoodData however, you will not have a password for your account. To fix this, we recommend switching browsers (this situation is most commonly seen with Internet Explorer and sometimes with Chrome). If this is not an option, you will need to adjust your browser’s security settings to accept third-party cookies.

Adjust your Internet Explorer Security Settings:

  1. Click the gear icon in the top right corner of the Internet Explorer window. The tools menu will open.
  2. Select Internet Options from the tools menu. The Internet Options window will open.
  3. Click the Privacy tab and click the Advanced button to open the Advanced Privacy Settings window.
  4. Check Override automatic cookie handling and click OK. The Advanced Privacy Settings window will close.
  5. Click OK to close the Internet Options dialog box.
  6. Refresh your browser to see the changes take effect.

Adjust your Chrome Security Settings:

  1. Click the hamburger icon in the top right corner of the Chrome window.  
  2. Select Settings from the menu and a new tab will open with the Settings menu.
  3. Scroll to the bottom of the window and click Show advanced settings… . The Settings menu will expand.
  4. Under Privacy, click Content settings….
  5. Ensure that Allow local data to be set (recommended) is selected and Block third-party cookies and site data is deselected.
  6. Click Done.
  7. Refresh your browser to see the changes take effect.
Note: If these steps have not resolved the issue, please reach out to our Support team who will be happy to help you
Was this article helpful?

Comments

0 comments

Please sign in to leave a comment.