Allocadia’s Custom Branding option allows you to customize the header to meet your organization’s brand guidelines. However, there are certain requirements that need to be met when uploading your organization’s logo.
- Ensure the file is a maximum width of 200px and maximum height of 36px. Allocadia will not upload a file that exceeds the maximum width and height, instead, you will get an error stating your file exceeds the size restrictions.
- Ensure the file has a transparent background. If your background is not transparent, your logo will have a solid white block background in the header of your instance.
- Ensure the file is in .png format. Saving it in any format other than .png will automatically turn the background a solid white color.
Note: Allocadia will save one logo at a time, if you re-upload your logo, the old file will be deleted.