We have recently become aware that Allocadia is experiencing issues when using Internet Explorer 11. In some cases the Allocadia pages are not fully loading and become unresponsive.
Our engineering team is actively investigating and will be working towards a resolution as soon as possible.
Until the issue is resolved, users should use an alternative browser such as Chrome or FireFox if possible.
We apologize for the inconvenience and thank you for your patience. Please contact Support with any questions or concerns.
Our engineering is continuing to investigate this issue. The issue appears to have started this morning however the Allocadia software was not updated so the cause is still uncertain.
Thanks for your continued patience. We will provide another update later today.
The issue with Internet Explorer has now been resolved. The problem was introduced with a 3rd party component update that was not compatible with Allocadia when using IE. This component has been disabled until this incompatibility can be addressed.
Please contact Support with any questions or concerns.
Please sign in to leave a comment.