The Gooddata Insights refresh issue has now been resolved. Please see below Root Cause Analysis:
Date: 2024-12-13 → 16
Systems Affected: All Environments
Degradation Period: 3 days
Summary
On Friday December 13th, a change was introduced to core functionality which affected the performance of retrieving spend data in all environments. Symptoms were first noticed when returning to work Monday morning and steps were taken to roll back the change. Performance returned to normal Monday afternoon.
We appreciate your patience while we resolved this issue.
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