Sep 27, 2021 - Insights Temporarily Unavailable on 'eu1' Server

Our eu1 server is currently experiencing a temporary issue with Insights projects not being accessible. We're aware of the issue and our team is actively working on restoring the connection. Users trying to access Insights will be met with a placeholder page and unable to access their own live project data. Any schedules dashboard or report sends should operate normally.

We’re truly sorry for the inconvenience. Our team is working hard to get everything up and running, and we will provide regular updates through this channel. 

Please contact Support with any questions in the meantime.

Thank you for your patience.

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  • Our engineering team has now resolved this issue and Insights are accessible again on eu1.

    We apologize for the inconvenience this issue has caused and thank you for your patience while it was being resolved.

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