December 16 2021 – Insights manual refresh issue

Our eu1 server is currently experiencing a temporary issue with the Insights manual refresh. We're aware of the issue and our engineering team is actively investigating. Users trying to refresh Insights data manually will fail.

We’re truly sorry for the inconvenience. Our team is working hard to get everything up and running, and we will provide regular updates through this channel. 

Please contact Support with any questions in the meantime.

Thank you for your patience.

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  • Our engineering team has now resolved this issue and the Insights manual refresh can be performed.

    We apologize for the inconvenience this issue has caused and thank you for your patience while it was being resolved.

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