March 23, 2022 - Insights/Analytics Temporarily Unavailable on 'secure' Server

Our secure server is currently experiencing a temporary issue with the Insights/Analytics tab not loading. The external analytics vendor, GoodData, is experiencing an unexpected platform issue. 

We're aware of the issue and our engineering team is working with the external analytics vendor to restore service. Users trying to access the Insights/Analytics tab will likely be met with a "Something went wrong" message.

We’re truly sorry for the inconvenience. Our team is working hard to get everything up and running, and we will provide regular updates through this channel. 

Please contact Support with any questions in the meantime.

Thank you for your patience.

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  • GoodData platform service was restored at 9:40 am PT. Allocadia customers on the Secure server should now be able to access Insights/Analytics. We apologize for this inconvenience.

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