Creating an Allocadia Support Account

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Creating an Allocadia Support account allows you to subscribe to specific sections of the Knowledge Base. Whenever content is updated, a notification will go straight to your email so you’ll never miss out on the latest updates and release information.

To create an Allocadia Support account:

  1. On the Allocadia Support homepage, click the Sign In button on the top right
  2.  Click the Signup hyperlink at the bottom of the pop-up window
  3. Enter your full name, your email address and validate you’re not a robot by completing the reCAPTCHA
  4. Click Sign up to confirm your details. You should receive a registration email shortly after

To subscribe to a section:

  1. Navigate to any section in the Allocadia Help Center
  2. On the section's header row, click the Follow URL hyperlink 
    Note: You will need to be logged in to your Allocadia Support Account, otherwise this hyperlink will not be visible.
  3. Choose when you would like to receive notifications
    Note: Select "New Articles" if you'd like to receive an email notification only when a new article has been published. If you would like to receive an email when there is a new article OR a new comment, select "New Articles and Comments".
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