July 1st 2020 - Single Sign-on Issues

Allocadia is currently experiencing an access issue for some customers that are configured for Single Sign-on. For these customers users will receive an authorized access message.

Please be advised that our engineering team is actively investigating and we hope to have the issue resolved as soon as possible.

We apologize for the inconvenience and thank you for your patience. Please contact Support with any questions or concerns.

Was this article helpful?

Comments

1 comment
  • Our engineering team has applied an update and we've confirmed that access has been restored for some customers that were experiencing an issue. If you continue to receive an error when accessing Allocadia, please try restarting your browser and try again.

    Please contact Support if the issue persists after restarting your browser.

    1
    Comment actions Permalink

Please sign in to leave a comment.